Get in Touch

Editorial Enquiries

If you have spotted an error in one of our reviews, believe an operator's details have changed, or would like to flag a promotion that no longer reflects what a casino is currently offering, we want to hear from you. Accuracy is the foundation of this archive and reader corrections are taken seriously.

editorial@offerstimeline.com

Partnership & Commercial

Chronicle Vault works with a selective number of UKGC-licensed operators whose products genuinely meet our editorial threshold. If you represent a casino brand that holds an active UK Gambling Commission licence and would like to explore inclusion in the archive, we are open to conversation.

We do not accept payment for editorial rankings or written assessments. Any commercial arrangement is kept entirely separate from the review process. Operators that do not meet our minimum criteria will not be listed regardless of commercial interest.

partners@offerstimeline.com

Press & Media

Journalists and researchers covering the UK online gambling market are welcome to cite Chronicle Vault data and analysis, provided the source is clearly attributed. For interview requests, data enquiries or press access, please write to us with your publication and deadline and we will do our best to assist.

press@offerstimeline.com

Responsible Gambling

Chronicle Vault is not a counselling service or helpline. If gambling is causing harm — financially, emotionally or socially — please reach out to a dedicated support organisation. The following services are free, confidential and available around the clock:

• begambleaware.org — information, self-assessment tools and support
• gamcare.org.uk — free counselling and a live chat service
• gamstop.co.uk — self-exclusion from all UK-licensed gambling sites simultaneously

Response Times

Our editorial desk is based in the UK and operates Monday through Friday. We aim to acknowledge all messages within one working day and to provide a substantive response within two. High volumes of enquiries may occasionally extend this window, but every message is read and none are disregarded.